Bathroom Remodeling Service
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Terms of Service

Welcome to the website of Ali’s Plumbing and Renovations (“Company”, “we”, or “us”). The following terms and conditions (“Terms of Service”) govern your use of our website at richmond-bathroom-remodeling.com (“the Site”) and the services provided by our Company.

Acceptance of Terms

By accessing or using the Site or our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our Site or services.

Services Offered

Ali’s Plumbing and Renovations provides plumbing, bathroom and kitchen renovation services to residential and commercial customers in the Richmond area and surrounding London boroughs. Our specific services include but are not limited to:

Service Quotations and Fees

All quotes provided by the Company for services are valid for 30 days from the date of issue. Quotes are based on the information and specifications provided by the customer at the time. Any changes or additions may result in modified pricing.The Company requires a 50% deposit to book and schedule work, with the remaining balance due upon completion of services rendered. Acceptable payment methods are cash, bank transfer, and major credit/debit cards. A 3% surcharge applies to credit card payments.

Liability and Disclaimers

While we take great care in all work performed, the Company is not liable for any damages to the customer’s property unless directly caused by our negligence. This includes but is not limited to damage to walls, flooring, fixtures, or personal belongings in the work area.All services are provided “as is” without warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title or non-infringement.

Intellectual Property

The Company retains ownership of any intellectual property, including copyrights, patents, trademarks and other proprietary rights, in any materials created for or provided to the customer during the course of services rendered. Customers may not reproduce, distribute or create derivative works from such materials without express written consent.

Customer Conduct

Customers are expected to treat all Company staff and subcontractors with respect and courtesy. The Company reserves the right to refuse service or terminate a project due to abusive, threatening or illegal behavior by the customer.Customers are responsible for preparing the work area by removing fragile items, clearing space for equipment/materials, and protecting any belongings they wish to keep covered during the project.

Cancellation and Refunds

The 50% deposit is fully refundable if services are cancelled at least 72 hours prior to the scheduled start date. Cancellations within 72 hours are subject to forfeiture of the deposit amount.Once services have commenced, the customer is responsible for paying the full quoted price, even if the project is cancelled midway. No refunds will be issued for project cancellations after work has begun.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms or your use of our Site and services shall be resolved in the courts of England.By using the Ali’s Plumbing and Renovations website and retaining our services, you agree to abide by these Terms of Service. We reserve the right to modify these terms at any time, so please review them periodically. Your continued use of our Site and services after any changes constitutes acceptance of the new terms.If you have any questions about these Terms of Service, please contact us at https://richmond-bathroom-remodeling.com/contact